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Transaction between AccessBank and Bank Respublika

1. Why are the banks combining?

The combination brings together two strong organizations to create a stronger institution with broader capabilities, enhanced products and services, and greater ability to support customers over the long term.

2. Do Customers need to do anything?

No. Customers are not required to take any action at this time. There are no changes to the AccessBank's operations. We will duly notify all customers if there is any action to be taken by them.

3. Will my account number change?

No. There are no changes to account numbers or banking arrangements at this stage.

If any changes become necessary in the future, customers will be informed well in advance and provided with clear instructions.

4. Will my debit or credit card continue to work?

Yes. All cards continue to function normally.

5. Will online banking or the mobile application change?

No. Digital banking services continue to operate as usual.

Should any future changes be required, customers will receive advance notice.

6. What happens to my loan?

Nothing changes. All existing loan agreements remain fully valid, including repayment schedules, interest rates, and contractual terms.

Customers should continue making payments as usual.

7. What happens to my deposit?

Nothing changes. Deposit agreements remain in force under their existing terms and conditions, including maturity dates and applicable interest rates.

8. What if I have a deposit with both AccessBank and Bank Respublika, and the combined amount of these deposits exceeds AZN 100,000? Will my deposits remain insured?

Yes. Until the transaction is completed, AccessBank and Bank Respublika will continue to operate as separate and independent banks. Accordingly, deposits held with each bank will continue to be subject to the applicable deposit insurance rules separately.

We will provide regular updates as the transaction progresses and will notify customers in advance of any changes to their products, services or deposit arrangements, or if any action is required from customers.

9. Will fees or interest rates change because of the merger?

No. Existing contractual terms remain unchanged.

Any future product changes would be communicated separately and would follow the Bank's normal processes.

10. Will the Bank close branches?

No. All branches will continue to operate.

Customers should continue using their usual branch and banking services as normal. Should any changes be planned in the future, customers will be informed well in advance.

11. Will it be possible for customers of AccessBank to be served in the branches of Bank Respublika?

No, customers of AccessBank will be served in the Branches of AccessBank, without any changes whatsoever. Customers will be notified of all possible news and progress of the merger.

12. Will my relationship manager change?

No immediate changes are planned.

If any future changes affect individual customers, they will be communicated directly.

13. Will I still be able to obtain new loans or open new accounts?

Yes. The Bank continues to provide its full range of products and services.

Applications for loans, deposits, accounts, cards, and other banking services continue to be processed as normal.

14. When will the merger happen?

The transaction is subject to regulatory approvals and customary closing conditions. The completion of merger is planned in 2027.

15. How will I know if something changes?

If any changes affect customers, the Bank will communicate them clearly and well in advance through its official communication channels.

Customers will have sufficient time to understand any changes and, where necessary, take any required action.

16. Who do I contact if I have more questions?

Please contact AccessBank. Contact details are provide on the web-site.